FAQs and Shipping Info

How long does it take to receive my order?

Orders ship out in 3-5 Business Days. Shipping time will depend on location. Most orders arrive in 7-10 business days.

Once your order is made & packed, you will receive a shipping confirmation email. In this email you will get a tracking number, where you can track the movement of your package.


How can I track my order?

Once your order has shipped, you will receive an email with a tracking number.

This will arrive in the form of a shipping confirmation email.


How do returns and exchanges work?

  • Items for return must be in the same condition that you received it. If you have a damaged/defective item, please reach out to support@holisticalpha.com with your order number and a picture of the damage and we are happy to replace your items free of cost.
  • Returns and Exchanges must be processed within 60 days of delivery.
  • Refunds for returns will be processed upon delivery of your order to our warehouse to the original payment method. 

If you have any issues or questions, please feel free to reach out to our customer service team at support@holisticalpha.com and we will do our best to assist you! Thank you so much for shopping with us. 


Do you offer discount codes?

Yes, we do occasionally have specials where we will offer discount codes. These will generally be announced on the podcast only. Make sure you're listening!


How can I contact you?

Email us! support@holisticalpha.com